TALK TO US

 

We'd love to hear from you

 

E-MAIL

uniquehair9@gmail.com



PHONE

Tel: 813-631-1101

​ADDRESS

2146A University Square Mall

Tampa, FL 33612

FAQ

1

​How do I

place an order?

  1. You can call (813)631-1101 to place a order over the phone

  2. Come in to our office

  3. Order online.

2

Payment

& Shipping

Please allow up to 72 business hours for your order to be processed. USPS Ground orders arrive within 3 – 5 business days after your order has been processed. Please verify that your shipping address is correct before completing your order. You may be subject to reshipping fees if your package needs to be reshipped due to inaccurate shipping you provided.

The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct. We are not responsible for goods delivered to the wrong address input at the time of ordering. If you happen to notice that you entered the wrong address, you can email us at uniquehair9@gmail.com with the correct shipping address before your order is processed. Once shipped, we will not be responsible for the wrong address.

If a package is returned to Unique Hair Solution due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery, the customer will be responsible for the return shipping cost as well as the additional delivery cost. The Unique Hair Solution is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer. No refunds will be provided if any part of the address is incorrect.

Purchases Made Through Retailers:

Please contact the store of purchase for a return or exchange. We are unable to provide a return or exchange for a purchase made through a retailer.

3

Secure Ordering

& Payment Options

Payment is Pending:

When your card is reviewed and declined, the funds are placed on hold instead of completing the transaction. This may be due to the payment information being entered as incorrect or in instances that an invalid payment option was used. Your funds will be released back to your bank in 3-5 business days. If you do not see the funds back in your account after that time, please contact your bank for further information.

4

Returns

Refunds

We are committed to excellence customer satisfaction. If you are not fully satisfied with your purchase we would love to hear from you. We will try our best to find a resolution.​ We hope you love what you ordered​.​ ​H​owever, if you would like to return your purchase please contact customer service within 5 days of ​delivery. Please note all sales are final and are not subject to a return.​ We do not accept C.O.D. deliveries. If you choose to return your merchandise, shipping is at your expense. Original shipping and handling charges are also nonrefundable.​ Be sure to include your invoice number and your reasoning for returning merchandise. It's also a good idea to write down your delivery tracking number for future reference. Please allow 5 -7 days for delivery of new merchandise and processing or your return order.

We do not accept return on used/open products, all returns must be shipped within 5 days of delivery.

Ship all returns to:
Unique Hair
2146A University Square Mall
Tampa, FL 33612

VISIT

2146A University Square Mall
Tampa, FL 33612

CLOSED

SUNDAY-MONDAY

OPEN

              TUESDAY-SATURDAY

10:30AM-7:00PM

  • Black Instagram Icon
  • Black Facebook Icon

CONTACT US

T: 813-631-1101

uniquehair9@gmail.com